iTTi MENA PRIVACY POLICY

Effective Date: January 1, 2026

iTTi MENA (“we,” “us,” or “our”) is committed to protecting the privacy and security of personal information collected from students, prospective students, and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your information across all seven countries where we operate: Saudi Arabia, UAE, Qatar, Kuwait, Bahrain, Egypt, and Morocco.

INFORMATION WE COLLECT

Personal Information: When you inquire about or enroll in our programs, we collect: full name, email address, phone number, country of residence, educational background, work experience, English proficiency level, payment information, and any additional information you provide in application forms or communications.

Academic Information: Course enrollment data, assignment submissions, exam results, attendance records, practicum evaluations, and certification achievements.

Technical Information: IP address, browser type, device information, operating system, and LMS usage data including login times and course module access.

HOW WE USE YOUR INFORMATION

• Course Administration: To process enrollments, deliver course content, evaluate academic performance, issue certifications, and maintain student records.
• Communication: To send course updates, academic announcements, job placement opportunities, and respond to inquiries.
• Payment Processing: To process tuition payments, issue receipts, and manage refunds when applicable.
• Quality Improvement: To analyze course effectiveness, improve curricula, and enhance student experience.
• Job Placement: To connect qualified graduates with employment opportunities and provide references to potential employers with your consent.
• Marketing: To send information about new courses, webinars, and promotional offers (you may opt out at any time).

INFORMATION SHARING AND DISCLOSURE

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

• iTTi Global: As the regional partner of iTTi Global (USA), we share student academic records and certification information necessary for credential verification and quality assurance.
• Service Providers: We work with trusted third-party service providers for LMS hosting, payment processing, email communications, and data analytics. These providers are contractually obligated to protect your information.
• Employment Partners: With your explicit consent, we may share your resume and certification status with schools and educational institutions seeking qualified English teachers.
• Legal Compliance: We may disclose information when required by law, regulation, legal process, or governmental request in any of our operating countries.

DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for data transmission
• Password-protected LMS access
• Regular security audits and updates
• Limited employee access to personal data on a need-to-know basis
• Secure cloud storage with backup systems

DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal, regulatory, and accreditation requirements. Academic records and certification documentation are maintained indefinitely for verification purposes. Other personal information is retained for a period of seven years after course completion, whichever is later.

YOUR RIGHTS

You have the right to:

• Access your personal information and request a copy of data we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information (subject to legal retention requirements)
• Opt out of marketing communications at any time
• Withdraw consent for job placement sharing

To exercise these rights, contact us at privacy@ittimena.com or +966 25 77 612.

COOKIES AND TRACKING TECHNOLOGIES

Our website and LMS use cookies and similar technologies to enhance user experience, analyze website traffic, and track course progress. You can control cookie settings through your browser preferences, though disabling certain cookies may limit website functionality.

CHILDREN’S PRIVACY

Our services are intended for individuals 18 years and older. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a minor without parental consent, we will take steps to delete that information.

UPDATES TO THIS POLICY

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by email or through our website. The effective date at the top of this policy indicates when it was last revised.

CONTACT INFORMATION

For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

iTTi MENA Privacy Officer

Email: privacy@ittimena.com

Phone: +966 25 77 612

Website: www.ittimena.com